Software licenses
A named-user license is an all access license for a single person. It provides both desktop and web access for a single user.
A dedicated desktop license is a single user license tied to a single client machine. It is a 1-to-1 license that is best suited for active users. It is not a 'named user' license. It provides for Windows-integrated desktop access only.
The concurrent desktop and concurrent Web access licenses are shared licenses and can be used by more than one person, at different times. They have a 10 minute timeout, so after 10 minutes of non-use by one person, the license becomes free again for use by the same or another person. Only one person can use a concurrent license at any one time. Although they cost more (more than double in the case of a desktop license), the concurrent option can be good a choice when large numbers of people use the system infrequently.
Your solutions manager will work with you in identifying which are best license types for your situation.
Web Access
Web access licenses can be purchased as optional concurrent add-on licenses that allow users to connect to your document management system via an Internet connection using a Web browser. Unlike a hosted service, or SaaS, you host your own Web access to Document Locator yourself using IIS (Internet Information Services). It's similar to Microsoft Outlook Web Access. The Web browser interface emulates the desktop experience, however, not all functions are available in the browser.
Purchasing licenses
Software licenses are purchased. You may purchase additional licenses at any time. When you are ready to buy, we'll send you a sales order. Once we receive an authorized signature, you will be able to install the software and we will send you an invoice.
Annual maintenance and support
Maintenance and support is optional after the first year. The program costs 20% of the cost of software licensees, annually. Most customers choose to purchase maintenance and support because it provides valuable technical support as well as upgrades of the software. Upgrades keep the software current with the latest technologies.
Here's what's included:
- Technical support (9 am - 9 pm Eastern / 6 am - 6 pm Pacific) Monday –Friday, excluding holidays.
- Free software upgrades during the maintenance period.
- Documentation for installation and configuration.
- Customer portal access with educational videos, online knowledge base, customer forum, and more.
Training
Optional paid training programs include a three-day course held monthly in Portland, Oregon, as well as on-site and custom training course options.
Professional services
Professional services are available as an option for assistance with implementation, configuration, custom integration, system migration, or process improvement.
Microsoft SQL
Document Locator uses Microsoft SQL as the underlying database. The proven performance and affordability of Microsoft SQL provides a stable, reliable foundation for the document management system. ColumbiaSoft is a Microsoft ISVr (reseller), and can sell you Microsoft SQL licenses if you need them. Or, you may purchase them from any Microsoft reseller.
Hardware requirements
Hardware requirements for Document Locator can be found online at: http://www.documentlocator.com/features/system-requirements.htm. ColumbiaSoft does not sell hardware, however, we may be able to introduce you to technology providers that can assist you.
Imaging
Document Locator's optional scanning software components are designed to make it easy to convert paper into digital files in your electronic document management system. Many customers choose to scan documents themselves, while others hire outside companies for scanning services. ColumbiaSoft does not provide paper scanning services.
Optional components
Among optional components for Document Locator are tools used in scanning, email archiving, SharePoint integration, Brava! integration, Prolog integration, integrated search tools, and an "SDK" developer's kit.
Financing
Financing offers an affordable way to build immediate business value, while deferring cost over time. ColumbiaSoft can refer you to a variety of financing options.